What is MaintainMyPC ? 
A Group of qualified support experts working on your problems
immediately as and when required 24 Hours a day.
What do anyone require help from MaintainMyPC?
These days when we've a new spyware , trojons, viruses ready to attack
computer everday using innovative ways ,PC Owner is on risk and study
reveals that 8 out of 10 PC owners is exposed and whatever they are
doing is watched by hacker.
Why do I need MaintainMyPC when I can repair my PC
from tools available on Internet?
MaintainMyPC makes a use of proprietory '
'
technology which ensures complete maintenance on PC. On the other hand ,
if you go in search for tools for Smart Tune Up and Optimized PC you may
end up in spending more than $300-$400 in softwares including Anti
Spyware , Optimizers , Anti Adwares , Anti Viruses , Registry Cleaner
etc . This will not ensure that you're 100% safe from Hackers and other
attacks nor these softwares prompts for critical updates.
I've a small problem in my PC and I just need few
minutes Expert help to get rid of problem..Why should I opt for yearly
maintenance plan.
Well in that case you can opt for AskPCExpert's Per Incident Support
plan where we fix the problem of PC 24 hours a day and charge for that
incident. Maintenance Plan ensures that you get benefit of STUMP
technology and complete PC Maintenance is assured with that . You get
freedom from external attacks and threat throughout your plan period.
How will MaintainMyPC team will fix my problem?
We use the Remote Connection Software like VNC etc which works on real
IP and Streaming Software which works.
Can you get back into my computer after my session
is over?
No, not until you log in again and request service. When you log in to
MaintainMyPC's online support center you are prompted to download a
temporary desktop sharing application and supporting tools that allow us
to view and interact with your computer. Once your service is complete
and you log off, the temporary application and accompanying tools are
automatically deleted from your PC. We can no longer see or access your
computer.
Is it easy to use?
It is very easy to use and you just need to allow our Expert to login
into your computer through the Internet they are able to fix your
computer directly. You can simply sit back and watch. Or, you can work
on something else while the technician is fixing your computer. Online
computer support is simple, convenient and, best of all, it's
'hands-free'.
Do you charge to diagnose my computer?
We normally don't charge anything to diagnose problem of your computer
and we just charge the time when we start fixing your PC's Problem.
Before we start fixing your problem we take your confirmation and give
you estimate of time we would be needing to fix the problem.
Is your work guaranteed?
At AskPCExpert we guarantee your satisfaction and ensure that best
quality cost effective services to you. By any chance if you don't like
our services we guarantee 30 days money back to you.
Are your technicians qualified to work on my
computer?
Our experts have in average total experience of over 10 years working on
different platforms and have seen the different attacks from time to
time. Our experts and Microsoft/CISCO/Red Hat Certified or Engineering
Graduates who can excellent service delivery to you.
Is charges remains same over Online Chat and Phone?
Our maintenance plans include total minutes committment which can be
either used through Chat or through Phone.
Do you support Apple Macintosh and Linux PC's ?
We do not support Apple MAC currently however we provide complete
support assistance for Linux PCs.
Can you support older computers?
The oldest computers we typically service are PCs that have a Windows 95
operating system. That would make a computer about 10+ years old. If
your PC is older it is more difficult to correct problems and prevent
new problems from happening.
Can you provide online support through a dial-up
connection?
Yes. However, in some cases, customers that have a dial-up Internet
connection may experience longer online support sessions due to the
limited connection speed. In addition, older PCs (over 3-4 yrs) running
Windows 98 or Windows ME are less stable and can be more difficult to
support through a dial-up connection. We recommend support through
Online Chat for these systems.
What if I don't like your Services?
In our history we have not seen any cases where people have demanded for
refund .Although we guarantee 30 days money back if you're not satisfied
with our services.
