What is MaintainMyPC ?
A Group of qualified support experts working on your problems immediately as and when required 24 Hours a day.


What do anyone require help from MaintainMyPC?
These days when we've a new spyware , trojons, viruses ready to attack computer everday using innovative ways ,PC Owner is on risk and study reveals that 8 out of 10 PC owners is exposed and whatever they are doing is watched by hacker.


Why do I need MaintainMyPC when I can repair my PC from tools available on Internet?
MaintainMyPC makes a use of proprietory '' technology which ensures complete maintenance on PC. On the other hand , if you go in search for tools for Smart Tune Up and Optimized PC you may end up in spending more than $300-$400 in softwares including Anti Spyware , Optimizers , Anti Adwares , Anti Viruses , Registry Cleaner etc . This will not ensure that you're 100% safe from Hackers and other attacks nor these softwares prompts for critical updates.


I've a small problem in my PC and I just need few minutes Expert help to get rid of problem..Why should I opt for yearly maintenance plan.
Well in that case you can opt for AskPCExpert's Per Incident Support plan where we fix the problem of PC 24 hours a day and charge for that incident. Maintenance Plan ensures that you get benefit of STUMP technology and complete PC Maintenance is assured with that . You get freedom from external attacks and threat throughout your plan period.


How will MaintainMyPC team will fix my problem?
We use the Remote Connection Software like VNC etc which works on real IP and Streaming Software which works.


Can you get back into my computer after my session is over?
No, not until you log in again and request service. When you log in to MaintainMyPC's online support center you are prompted to download a temporary desktop sharing application and supporting tools that allow us to view and interact with your computer. Once your service is complete and you log off, the temporary application and accompanying tools are automatically deleted from your PC. We can no longer see or access your computer.


Is it easy to use?
It is very easy to use and you just need to allow our Expert to login into your computer through the Internet they are able to fix your computer directly. You can simply sit back and watch. Or, you can work on something else while the technician is fixing your computer. Online computer support is simple, convenient and, best of all, it's 'hands-free'.


Do you charge to diagnose my computer?
We normally don't charge anything to diagnose problem of your computer and we just charge the time when we start fixing your PC's Problem. Before we start fixing your problem we take your confirmation and give you estimate of time we would be needing to fix the problem.


Is your work guaranteed?
At AskPCExpert we guarantee your satisfaction and ensure that best quality cost effective services to you. By any chance if you don't like our services we guarantee 30 days money back to you.


Are your technicians qualified to work on my computer?
Our experts have in average total experience of over 10 years working on different platforms and have seen the different attacks from time to time. Our experts and Microsoft/CISCO/Red Hat Certified or Engineering Graduates who can excellent service delivery to you.


Is charges remains same over Online Chat and Phone?
Our maintenance plans include total minutes committment which can be either used through Chat or through Phone.


Do you support Apple Macintosh and Linux PC's ?
We do not support Apple MAC currently however we provide complete support assistance for Linux PCs.


Can you support older computers?
The oldest computers we typically service are PCs that have a Windows 95 operating system. That would make a computer about 10+ years old. If your PC is older it is more difficult to correct problems and prevent new problems from happening.


Can you provide online support through a dial-up connection?
Yes. However, in some cases, customers that have a dial-up Internet connection may experience longer online support sessions due to the limited connection speed. In addition, older PCs (over 3-4 yrs) running Windows 98 or Windows ME are less stable and can be more difficult to support through a dial-up connection. We recommend support through Online Chat for these systems.


What if I don't like your Services?
In our history we have not seen any cases where people have demanded for refund .Although we guarantee 30 days money back if you're not satisfied with our services.